CLAIMS PROCEDUREOnce approved for Global Medical Insurancesm you will
receive a fulfillment kit that includes an IMGsm identification card and Claim Forms. When
you receive treatment, original itemized bills must be received by IMG within 90 days of
services. Eligible itemized bills submitted to IMG will be automatically converted from
local currencies. If you are filing an overseas claim, please remember to include the
Overseas Benefit Form with the Claim Form and other necessary documentation that you
forward to IMG.
CLAIM FILING ALTERNATIVES
Direct Payment to Providers
In many cases IMG works directly with the hospital or
clinic, including those outside our PPO, for payment of eligible medical expenses. To file
a claim, complete the Claim Form and submit it with original itemized bills. In this case,
you will be responsible for your deductible, coinsurance amounts and non-eligible
expenses.
Reimbursement
If you have received treatment and need to be
reimbursed for out-of-pocket medical expenses, complete the Claim Form and submit your
original itemized bills and paid receipts within 90 days. We will reimburse your eligible
medical expenses after applying the deductible and coinsurance.
Please remember to submit your bills and receipts as soon as you
receive them. Do not hold them until the end of the year. IMG will apply eligible medical
expenses to your deductible and coinsurance throughout the year.
Coverage is free for two children aged 9 or younger when
both parents are covered under the plan.
|